Pentlow Training Centre, Eastbourne
The Pentlow Nursing and Care Group is an Eastbourne family business providing ‘five-star’ quality care for more than 250 clients either in our own comfortable and spacious homes or in the community. As a premier provider of nursing care, we are accredited by the British Standards Institute and Investors in People for our commitment to the quality of both care and our staff training.
• Runner-up "Best New Business" 2005
• National Training Awards Regional Winner 2004
• “Employer of the Year” Eastbourne Business awards 2003
• Affiliated to Brighton University • ISO 9001 :2000
• IIP Award
Contacts with:
• Sussex Downs College
• Sussex Enterprise
• West Kent College
• Heartstart UK
• City & Guilds approved Centre
Why the need for education?
Legislation: 50% of all care staff to hold NVQ qualification by 2008.
Improved Care: Greater client satisfaction.
For Increased Profits
Greater team work.
Enhanced reputation
Educated work force
Course: Manual Handling
Aim:
To promote safe handling in care settings
Objectives:
1. To know the legislation
2. Be able to assess risk
3. Identify hazards
4. Understand the structure of the spine
5. Identify causes of back injury
6. Use equipment safely
Infection Control
Aim:
To prevent cross infection and promote health & safety.
Objectives:
1. Know the universal precautions
2. Perform effective handwashing
2. Identify sources of infection
3. Use PPE (Personal Protective Equipment) effectively
4. Know the procedure for nursing infectious clients
Course: Protection for Vulnerable Adults
Aim:
To raise awareness of adult protection issues.
Objectives:
1. To recognise abusive situations
2. Identify different types of abuse
2. Be aware of procedures for reporting abuse
3. Deal with effects of abuse on the individual and organisation
4. Monitor for signs of abuse
Course: Customer Care
Aim:
To maintain high standards of positive customer relations.
Objectives:
1. Recognise customer needs
2. Satisfy and deal with complaints
2. Present good communication
3. Actively listen
Course: Medication
Aim:
Safe administration of medicines.
Objectives:
1. Observe the 5 rights
2. Know different routes of administration
3. Uses and side effects of common drugs
4. Legislation concerning medication
Course: First Aid / Appointed Person
Aim:
To save life and prevent condition from worsening
Objectives:
1. Identify causes of unconsciousness
2. Maintain airway
3. Use the recovery position
4. Identify bleeding and shock
5. Recognise a heart attack
6. Perform CPR
7. Deal with choking
8. Deal with fractures
9. Deal with burns
Course: Food Awareness
Aim:
To handle and promote food safety.
Objectives:
1. Know the legislation
2. Know how cross contamination occurs
3. Explain HACCP (Hazard Analysis and Critical Control Points) regulations
4. Identify different types of contamination
5. Organise kitchen procedures
Course: Health and safety
Aim:
For employees to be safe at work and home.
Objectives:
1. Know the employment legislation
2. Deal with utilities safety
3. Maintain fire safety
4. Know COSHH (Control of Substances Hazardous to Health Regulations)
5. Evaluate noise & use PPE (Personal Protective Equipment)
6. Safely use display screen equipment.