Admission Procedure

Prior to admission to our nursing home you and your relatives are invited to visit Pentlow and meet the staff on duty. A pre-admission assessment will be carried out by the General Manager to ensure that we can meet all your nursing needs. (Copies of this assessment form are available on request). When you arrive at Pentlow Nursing Home you will be shown to the room you or your relatives have selected. You will have a wardrobe, chest of drawers and a bedside cabinet with a lockable drawer, for your personal belongings. Each nursing home room has a button so you can call a nurse at any time, it also has an overhead light.

Most rooms have a personal telephone. You can make and receive outside calls and also talk to other Residents in their rooms via the phone. Every room has a remote controlled television and the room can be individually heated to your requirements using the thermostat on the wall or the radiator. This will be done for you by a member of staff. Linen is provided and all furnishings and fabrics in your room are fire retardant. You are very welcome to bring in with you small items of furniture such as pictures and ornaments. Furniture must meet fire regulations with a kite mark.

Emergency Admission

An Emergency Admission can be accepted providing the person or agency referring the resident is able to provide sufficient information for the Nurse in Charge to determine that the prospective resident has needs broadly within the services and facilities offered by the Nursing Home. The emergency agreement will state that the admission is short term and the placement could only become long term after a full assessment and review is carried out. The Nurse in Charge will come and discuss any concerns you may have. Your medicines will be collected at this time and safely stored. These will be given to you by a Nurse when they are due. We take responsibility for all repeat prescriptions while you are with us. (The only time we encourage patients to care for their own medicines is when they are preparing to go home again. We then ensure that you are happy about your medicine regime and will be able to cope on your own). A member of staff will help you unpack and make you comfortable. The laundry personel will document items of clothing brought into the care Home.

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